About Us
CX = Customer Experience
CX = Customer Experience
CX = Customer Experience
If you're trying to get a job at:
-Software company
-Tech company
-SaaS company
-Tech unicorn
In a customer-facing role such as:
-Customer Success
-Implementation Consultant
-Technical Support Agent
-Project Manager
You're in the right place.
Been there. Done that.
CX = Customer Experience
CX = Customer Experience
Our founder, Byron Duncan, built a world-class team (from 3 to 250+) in less than 8 years as a Chief Customer Officer of a highly Software company (4 exits in 8 years, including 1 IPO) by hiring inexperienced professionals (90+% had never worked in software before) and coaching them to develop the skills taught here in these courses.
Who is this cat?
CX = Customer Experience
Who is this cat?
Byron Duncan is a family man who lives in Dallas and has 15+ years experience working with various tech Unicorns. While 100's of successful professionals call him coach, mentor, advisor, or "the all seeing eye", his favorite title is Dad.